Cohen Family Law is committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the Data Protection (Jersey) Law 2018 (the “Law”). This Privacy Policy (this “Policy”) explains what information we collect, why we collect it, how it is used, and your rights in relation to your personal data.
Who We Are and Contact Information
Cohen Family Law is a family law practice based in Jersey (Channel Islands), regulated by the Law Society of Jersey and registered with the Office of the Information Commissioner.
For the purpose of the Law, the Data Controller is Advocate Alexandra Cohen, c/o Cohen Family Law, Office 205, No.1 Grenville Street, St Helier, Jersey, JE2 4UF.
All questions, comments, or requests regarding this Policy should be directed to Advocate Alexandra Cohen at the above address.
The Information We Collect
We may collect personal data directly from you – via our website, email, phone, or in person – or from 3rd parties such as legal professionals, experts involved in your matter, the court, public records, or other relevant sources.
This may include:
Personal Identification and Contact Information
- Full name, date of birth, address, email address, and telephone numbers.
- Passport, driving licence, or other photographic ID.
- IP address and website usage data (e.g. browser type, referral source, pages visited).
- Politically exposed person (PEP) status or other publicly available information.
Professional and Employment Details
- Employer name and contact details.
- Job title and employment history.
- Professional qualifications, directorships, or other roles held.
Financial Information
- Sources of income and wealth.
- Details of assets, liabilities, banking information, and credit history.
Family, Relationship, and Legal Information
- Family or relationship details relevant to your matter.
- Legal documents and correspondence.
- Information provided to fulfil legal services on your behalf.
- Information about dependents or other connected individuals, where relevant.
Special Category (Sensitive) Data
We may collect sensitive data where necessary and lawful, such as:
- Health or medical information.
- Criminal record details.
- Racial or ethnic origin, religious or philosophical beliefs, political opinions, or trade union membership.
We only process special category data where there is a clear legal basis or we have your explicit consent.
Website and Technical Data
We may collect non-identifiable data automatically through cookies and similar technologies, including:
- IP address.
- Browser type.
- Pages visited and time spent on site.
- Referral sources (e.g. search engines or social media).
This data is used for analytics and to improve website functionality. It does not personally identify you.
Sharing Your Data
We treat your personal information with the utmost confidentiality and will only share it under the following circumstances:
- With your consent – when you have explicitly agreed to the disclosure.
- To comply with legal or regulatory obligations – including court orders, law enforcement requests, or statutory duties.
- To protect our legal interests – such as defending against claims or enforcing our rights.
- In connection with business changes – if our firm or its assets are acquired, client data may be transferred as part of the transaction.
- With trusted 3rd parties – including:
- Legal professionals and experts involved in your matter.
- IT providers, administrative support, and service partners essential to delivering our services.
- To ensure safety and security – of our firm, website, users, or others.
- When required by law – in any other legally mandated situation.
We will never sell your personal data or use it for marketing purposes without your explicit consent.
How and Why We Use Your Data
Legal Grounds for Processing:
- To fulfil a contract – such as providing legal services or responding to your requests.
- To comply with legal or regulatory obligations – including anti-money laundering, court orders, or professional duties.
- For our legitimate interests – such as improving our services, managing our website, or protecting our legal rights, provided these do not override your rights and freedoms.
- With your consent – where required, particularly for marketing or processing sensitive data.
How We Use Your Information:
- To deliver legal services and manage our relationship with you.
- To respond to your enquiries and provide updates about your matter.
- To notify you of changes to our services or terms.
- To improve our website’s functionality, content, and user experience.
- To ensure the security and integrity of our systems and services.
- To comply with legal obligations and cooperate with investigations or regulatory bodies.
- To analyse usage patterns for service improvement, troubleshooting, and performance monitoring.
- To make suggestions or recommendations about services that may interest you (only where permitted).
We may also combine information you provide with data we collect or receive from 3rd parties (e.g. other professionals, public records, or technical sources) to support the purposes above.
Data Retention
Cohen Family Law will retain all documents and records in either physical or electronic form for a minimum period of 11 years from the date of the last substantive exchange with the client on the matter. This is in compliance with our own legal and professional obligations.
Records may be destroyed without client consent after 20 years from the last material event on the file.
Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or alteration. These measures are in line with the Law and include:
- Secure storage using reputable platforms such as Microsoft 365, Legl and Clio, which provide encrypted environments and robust access controls.
- Access restrictions ensuring only authorised personnel with a legitimate need can view your data, all of whom are bound by professional and legal confidentiality obligations.
- Encryption, password protection, and secure devices to safeguard data during storage and transmission.
- Regular backups and secure server environments with fire detection and response systems to prevent data loss or destruction.
- 3rd party safeguards, including data processing agreements with service providers to ensure they meet our data protection standards.
While we strive to protect your data, please note that internet transmission is not completely secure, and any data you send to us online is at your own risk. Once received, we apply strict procedures to prevent unauthorised access.
In the event of a suspected data breach that poses a risk to your rights and freedoms, we will notify you and the Jersey Office of the Information Commissioner (JOIC) without undue delay and within the required timeframes.
Your Data Protection Rights
Under data protection law, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access – You can request a copy of the personal data we hold about you.
- Right to Rectification – You can ask us to correct inaccurate or incomplete data.
- Right to Erasure – Also known as the “right to be forgotten,” you can request that we delete your personal data, subject to legal or regulatory obligations.
- Right to Restrict Processing – You can ask us to limit how we use your data in certain circumstances.
- Right to Object – You can object to the processing of your data where we rely on legitimate interests or for direct marketing.
- Right to Data Portability – You can request that we transfer your data to you or another service provider in a structured, commonly used, and machine-readable format.
- Right to Be Informed – You have the right to be informed about how your data is collected, used, and shared.
- Rights in Relation to Automated Decision-Making and Profiling – You can object to decisions made solely by automated means that significantly affect you.
- Right to Withdraw Consent – Where we rely on your consent to process data, you may withdraw it at any time.
To exercise any of these rights, or to make a Data Subject Access Request (DSAR), please contact us using the details in the “Contact Us” section. DSARs are typically processed free of charge within 30 days, unless subject to specific regulatory exceptions.
We are committed to keeping your personal data accurate and up to date. Please notify us in writing of any changes so we can update our records accordingly.
Contact Us
If you have any questions about this Policy or how your personal data is handled, please contact:
- Advocate Alexandra Cohen
- Cohen Family Law, Office 205, No.1 Grenville Street, St Helier, Jersey, JE2 4UF.
- Email: alexandra@cohenfamilylaw.je
- Tel: 01534 660560
Changes to this Policy
We may update this Policy from time to time. Any changes will be uploaded to the website and we encourage you to review this page periodically. By continuing to use our website and services after any updates have been made, you are deemed to have accepted the revised policy.
Complaints
We would appreciate the chance to address any concerns you might have first by contacting us. In the event you remain dissatisfied, you have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC): www.jerseyoic.org. The Commissioner may be contacted by email at the following address: enquiries@oicjersey.org.
Links to Other Websites
Our website and published materials may contain links to 3rd party websites for your convenience and information. Please note that:
- We do not control and are not responsible for the content, privacy practices, or security of these external websites.
- Once you leave our website or materials and access a 3rd party site, any personal data you provide is governed by that site’s privacy policy.
- We do not accept any responsibility or liability for how 3rd parties may use your data if you choose to engage with them, purchase products or services, or otherwise interact via links provided on our site.
We encourage you to review the privacy policies of any 3rd party websites you visit.
Policy as of September 2025
